FAQs
Bookspot is Sri Lanka’s first multivendor book marketplace, offering both physical and digital books across a wide range of categories—directly from trusted vendors.
Simply browse your desired items, add them to your cart, and follow the checkout process. You can pay with your credit or debit cards.
Yes! You can purchase from multiple vendors. Shipping may vary depending on the seller.
After payment, you will receive a download link via email and in your account dashboard under “Downloads.”
Each seller provides their own shipping methods. Delivery times and fees are shown on the product page.
Return policies vary by seller. Please check the return policy listed on the product page or contact the vendor directly.
Please contact the seller immediately. If unresolved, contact Bookspot support to help mediate.
No, digital downloads such as eBooks are non-refundable once accessed or downloaded.
Click “Get start” and register as a vender. Visit How to Sell for more information.
Vendors can sell printed books, eBooks (PDF or ePub), educational materials, stationery, and more related to reading and learning.
We charge a small commission on each sale. No listing fees for now. Full pricing details are available in your vendor dashboard.
You can add products via your vendor dashboard. For eBooks, upload the digital file and set the price. For physical books, add shipping info and quantity.
Payment will be transferred to your bank account once the seller submits the request.
You are responsible for delivering physical products to customers. You can specify your own delivery options and fees.
Digital items must be your original work or properly licensed. No pirated or copyrighted content is allowed.
Try resolving issues directly with the buyer. If needed, Bookspot will help mediate based on our marketplace policies.
Currently, we focus on Sri Lanka. Some sellers may offer international shipping on request.
Email us at info@bookspot.lk or use the Contact Us page.
If the seller hasn’t shipped it yet, you may request a cancellation via your order dashboard.
Yes. We offer secure payment gateways and vendor screening to ensure a trustworthy experience.